Student Advising

Academic Advising Helps Students with Academic and Professional Success

Academic advising is a collaborative effort between students and their advisors to reflect on academic and career goals and to track academic progress. By working together, students are able to make sound decisions that will empower them to take ownership of their education and further their academic and professional success.

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    How does the academic advisor help me?

    The academic advisor plays an important role in guiding and supporting their advisees toward successfully achieving academic goals. They are generally available to assist via phone, email or in person. Advisors are typically full-time faculty, though some advising may be done by administrative personnel in the offices of the college or school dean and the professional staff of academic support service programs. Students can also consult their advisor for clarification of academic policies and procedures and when contemplating changes in their major program or curriculum. Advisors, faculty and administrative staff may assist students by explaining requirements and procedures in individual instances. However, students are responsible and accountable for knowledge of the requirements, procedures and regulations set forth in the catalog.

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    Does my program require advising before I can register?

    The general answer is yes. For most programs, students must consult with and obtain the approval of an academic advisor in the development of their schedules. This applies for each term and when changing registration (adding or dropping) after the first week of classes. Students can also consult their advisor for clarification of academic policies and procedures and when contemplating changes in their major program or curriculum.

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    What are my responsibilities during advising?

    Students should make an appointment to meet with their advisor at least once per term, prior to registering for classes. Before meeting with your advisor:

    • Reflect on your academic and career goals.
    • Check your degree evaluation.
    • Check your academic progress against the catalog.
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    When should I see my advisor?

    Students should plan to meet with their advisor before registration opens. Advisors have extended office hours the week prior to registration. Check the University schedule for dates.

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    Will the advisor contact me?

    This varies across the University. Please contact your advisor at least one week prior to registration to make an advising appointment. Some advisors put schedules on their doors. Other advisors will use electronic calendars or emails. Do not wait for your advisor to contact you.

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    Who is my academic advisor?

    Academic advisors are automatically assigned to you by the University, and are chosen from within your specific department of study. You can find the name of your advisor on My Portal by following the instructions for using My Portal in the next section below.

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    How do I change my advisor?

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    How do I change my major?

    • Download the Change of Correction of Program or Advisor or obtain the form from the college office.
    • Add all current programs majors/minors that you want to keep. Don’t worry about the codes.
    • Add the new major.
    • Sign the form.
    • Return it to the college office.

My Portal Self-Service Tools:

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    Identify my academic advisor

    You can find the name of your advisor on My Portal by

    following the instructions below:

    • Log into My Portal using your Titan Pass credentials.
    • Select the Self Service.
    • Select the Student menu.
    • Select Student Records.
    • Select View Academic Information and Advisor.
    • Select Term if needed and submit.

    You can find the advisor’s email, phone number and location in the Detroit Mercy Phone Directory.

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    Where do I find major and/or minor requirements?

    • The best place to check first is the Detroit Mercy catalog.
    • Select Undergraduate Catalog (or Graduate Catalog if needed) for the current year.
    • Select the college or school for your program.
    • Select the major, minor or certificate to view the description and degree requirements.
    • If you are still unsure, your academic advisor can help you.
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    How do I know if my transfer credits or exam credits (AP, IB, etc.) have been reviewed and processed?

    Most information about a student record such as holds, grades, advisors, etc., are in the Self Service option of My Portal.

    • Log on to My Portal.
    • Select Self Service.
    • Go to the Student Records menu.
    • Select Academic History.
    • Select the level of the transcript needed (you may always leave it at all levels and submit. This will display both a record of all previous coursework and transfer credits, including any AP, IB credits.
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    How do I look up my degree progress / degree evaluation?

    You can monitor your progress through the option: Degree Evaluation.

    • Log on to My Portal.
    • Select Self Service.
    • Go to the Student Records menu.
    • Select Degree Evaluation—available for most programs.

    To generate a new evaluation:

    • Select Generate New Evaluation found near the bottom middle of the page.
    • Select the radio button next to the major and select your anticipated graduation term (or the latest available).
    • Select Generate Request. There is usually a delay while the system generates the evaluation.
    • The top portion of the evaluation will indicate student information, overall University credit hours needed, GPA, etc. Next is usually the major, followed by any minors and then the University Core Curriculum. As a general rule, when a course is either completed or in progress (registered), the course will show in the appropriate line and a Yes in the Met column. Requirements not yet met have No in red. Some courses may be in more than one area. Such as American Politics POL 1000 may be in Knowledge Area C2 for the social science core requirement and also in the major/minor if the student is in Political Science. If you are still unsure, ask your academic advisor to help you.
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    I am considering several different majors. How do I know if my current coursework applies to these majors?

    The What-If option on the degree evaluation menu described above will help identify how courses may transfer from one major to another. Follow the instructions above but select the What-If option. Make sure to select the correct Entry Term (i.e. choose Fall 2018 if you began Fall 2018). If you do decide to change a major, make sure to consult with your academic advisor and fill out a Change of Major/Program form.

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    What are Core Curriculum requirements?

    The Core Curriculum is also known as general education requirements. They vary slightly from college to college but are courses that Detroit Mercy considers essential to fulfill our mission. These core courses integrate the intellectual, spiritual, moral and social development of our students. The core can be found on the catalog page as outlined below:

    • Go to the Detroit Mercy catalog.
    • Select Undergraduate Catalog for the current year.
    • Select Core Curriculum which is the sixth entry down the list on that page
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    How do I know if a course satisfies a Core Curriculum requirement?

    There are several ways to determine if a specific course fulfills the University Core Curriculum. The course schedule accessed from the student self-service system indicates whether a course fulfills a core curriculum objective.

    • Go to the Class Schedule Search.
    • Select a term from the dropdown menu.
    • Select any search information you want, such as department or instructor. At least one department is necessary to continue from this page.
    • To search for a particular core category (attribute), highlight all subjects at the top of the screen and then under attributes, search for the one of interest (eg. “New Core E1 Historical Exp”).
    • Select Class Search at the bottom of the page. Each course will appear with the relevant information and if it fulfills a core objective.
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    Where can I find additional student support and assistance?

    Students experiencing personal difficulties, whether related to the University or not, are encouraged to make use of the services offered by Personal Counseling, Student Affairs, University Ministry, the Detroit Mercy Psychology Clinic, Center for Career and Professional Development and the Student Success Center. Trained staff in these offices may provide direct assistance to the student or referral to more specialized help. 

    Students of Concern

    If there is a concern of imminent harm for the student or others, please contact Public Safety at 313-993-1234.
    To report an episode or concern, contact the Dean of Students at 313-993-1028.

How do I use My Portal to ...?

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    Identify my academic advisor

    Academic advisors are automatically assigned to you by the University, and are chosen from within your specific department of study. You can find the name of your advisor on My Portal by following the instructions below:

    • Log into My Portal using your Titan Pass credentials.
    • Select the Self Service.
    • Select the Student menu.
    • Select Student Records.
    • Select View Academic Information and Advisor.
    • Select Term if needed and submit.

    You can find the advisor’s email, phone number and location in the Detroit Mercy Employee Phone and Email Directory.

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    Register for classes

    • Log into My Portal using your Titan Pass credentials.
    • Select the Self Service.
    • Select the Student menu (Other information is there for you to check things such as your personal information, financial aid account, etc.)
    • Select Registration.
    • Select Add or Drop Classes.
    • If you attempt to register before your designated time begins, you will receive a message that you cannot register at this time.
    • If you have a hold that prevents registration, contact the office indicated to resolve the issue so that you can register.
    • If you receive a message “alternate pin required,” you must meet with an advisor prior to registering. Contact your academic advisor for an appointment.
    • Select Term (for the semester you are registering) and select Submit.
    • There are two ways to register for a course: using the CRN or using the Class Search function.
      • Enter the 5-digit Course Reference Number (CRN) for the section you want to select in the blocks at the bottom of the page and select Submit Changes; or
      • Select Class Search on the bottom of the page and follow the selections for subject and any other attribute.
    • Select the course, find the section and select the section by checking off the small box to the left of the section.
    • Select Register on the bottom of the page.
    • Repeat this method for each course.
    • The sections that you were able to register for will appear and will be listed as “Web Registered” with the date. If there is an error, look for a message in red lettering near the bottom of the page.
      • You cannot override these error messages.
      • You will need to go to the appropriate person or office to clear the error or choose another course if you are not eligible for an override.
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    Resolve an Alternate PIN error?

    The alternate PIN is used in some programs as a block to registration requiring the student to meet with the advisor. Please see your advisor to remove the PIN block. Only the advisor can remove it.

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    Register for a class that is already at capacity?

    Courses that have reached their enrollment capacity need an override entered from the college where the course resides. However, the college will need permission of the instructor before entering the override. Contact the instructor via telephone or email to get permission for a capacity override prior to requesting the override from the college office.

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    Print my schedule

    • Print the schedule by going to your My Portal account and select Student in the Self Service menu.
    • Select Week at a Glance to print in a calendar format.
    • Select Student Detail Schedule to print as a detailed listing.
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    Drop a class

    Note: Check the schedule for when a course can be dropped online because usually it is only the first week of a full-semester. Otherwise, you must submit a paper Advising and Registration/Change in Registration form.

    Follow the steps for registering as described above, and from the Add/Drop screen:

    • Open the dropdown window next to the course you want to drop; Select Web Delete.
    • Select Submit Changes at the bottom of the page.
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    Apply for graduation for either a degree or a certificate

    • Log in to My Portal.
    • Select Self Service.
    • Select the Student menu.
    • Select Student Records.
    • Select Apply to Graduate.

New to My Portal? Read this first.

My Portal provides a self-service capability for students to register for classes, view class schedules, review and accept financial aid awards, make tuition payments, view final grades and request official transcripts.

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    Set Up MyPortal Account

    Set up a Detroit Mercy email account

    • Before you can use My Portal, you must activate your Detroit Mercy email account.

    If your email account is not already active, follow these steps:

    • In your web browser, go to: portal.office.com.
    • Log in with your Detroit Mercy email address and password.
      • The email address format is: userid@domain; Example: hillsr@udmercy.edu
        • Note: Your userid was sent to you from Admissions.
      • Password: Your initial password is: mmddyy@Titans; Example: 021405@Titans (mmddyy is your birthdate). You will be able to change this once you are logged in.
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    Log in to My Portal

    • In your web browser, go to: my.udmercy.edu.
    • Log in using your Detroit Mercy email credentials.